Description We are offering a contract to hire employment opportunity for an Order Processor in Miami, Florida. This role is situated within the industry and involves managing incoming customer calls, processing orders, and maintaining accurate customer records. As an Order Processor, you will have the opportunity to contribute significantly to our team's operations and customer service standards.Responsibilities: Manage and address customer calls, ensuring immediate issues are resolved and necessary follow-ups are conducted Process customer orders, forms, applications, and requests with attention to detail Handle customer complaints effectively, providing appropriate solutions and alternatives within the stipulated time limits Maintain accurate customer records and process their accounts Match Purchase Orders to Invoices to ensure accuracy and consistency Direct calls to the appropriate party when needed Troubleshoot and investigate customer issues as warranted Monitor customer accounts and take appropriate action when necessary Ensure resolutions are followed up for customer satisfaction.Requirements Proficiency in order entry processes Strong data entry skills and Quickbooks software Ability to work under pressure and meet deadlines High level of accuracy and attention to detail Knowledge of inventory management systems would be beneficialRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
