HOLLYWOOD BEACHSIDE BOUTIQUE SUITES seeks a qualified front desk agent with a high level of professionalism and effective decision making.
Responsibilities:
Perform all check-in and check-out tasks
Manage phone reservations
Inform customers about payment methods and verify their credit card data
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Skills
Previous experience in hotel industry required.
Flexible schedules including mornings, afternoons, weekends and holidays.
Bilingual English/Spanish
This Job Is Ideal for Someone Who Is:
Dependable
People-oriented
Adaptable/flexible
Detail-oriented
High stress tolerance
