Field Implementation Technician
Typical Implementation Specialist:
- Requirements:
● Excellent communication skills and ability to present in front of customers.
● 1-3 years of restaurant industry experience highly desired
● Familiarity with networking concepts and hardware
● Demonstrates attention to detail and strong organization skills
● Ability to problem solve / troubleshoot in a timely manner
● Adaptability,strong work ethic and professionalism during challenging situations.
● This role will require travel within your local area and could include up to 25% US travel.
- Responsibilities:
● Learn the Toast POS system and become a product expert
● Install / configure Toast hardware including terminals, handhelds, printers and other
peripherals
● Install networking devices including routers and wireless access points
● Conduct restaurant operation consultation sessions with owners/chefs to configure the Toast
POS appropriately
● Run training sessions with front of house, back of house and restaurant management
● Maintain and document implementation plans and network diagrams
● Test / troubleshoot unknown networking problems
● Run Ethernet Cables & Terminate Ethernet cables if needed
● Ideal candidates will have flexibility with hours and ability to work weekends as needed
● Bilingual a
