Our ideal candidate has clinical background working with the adult and geriatric patient population ideally with experience in phone triage. Has a strong working knowledge of Remote-Patient Monitoring (RPM) preferred and/or Chronic Care Management (CCM), and Care Coordination. Experience in remote working technologies, being a strong team player and a desire to clinically and emotionally support our patients while keeping a keen eye on reimbursement requirements are valued in this role. Being a Care Team Member at Digital Care Solutions provides the chance to serve patients by proactively monitoring vital signs, educating, and coaching patients on a plan for better health. Early intervention through RPM/CCM, reduces risk for emergent care and/or hospital admission/re-admissions.
Encounters with patients will be performed via phone through a Remote Care Platform that receives electronically transmitted physiological markers like blood pressure/weight/assessments and questionnaire. The care team member will perform monitoring as well as synchronous and asynchronous communication with the patient within Digital Care Solutions platform.
Requirements:
- Certification as a Medical Assistant, or related Specialty i.e. LPN
- Proficiency in medical terminology and administrative support
- Experience in medication administration and education
- Knowledge of coding and documentation practices
- Bilingual English/Creole (A must)
- Can work independently with little to no supervision
- Excellent communication and interpersonal skills
-Experience with EMR is required
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
