Greeting patients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records through EMR
Verifying Insurances, Collecting Copays and Deductibles
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Obtaining Referrals etc
