Wolfcreek Consulting, Inc. is an executive recruitment firm with over 25 years of experience, we are proud to serve a diverse range of clients! We are also honored to have been recognized by the South Florida Business Journal as one of the Top 10 executive search firms in South Florida. We are actively seeking a Pool Service Coordinator to manage a new office located in Ft. Lauderdale.
Job Description – Pool Service Coordinator
Schedule: Full-Time, Monday – Friday, 9:00 AM – 5:00 PM
Location: Ft. Lauderdale — based out of a new showroom
About the Role
We are seeking a motivated and energetic Pool Service Coordinator to join our team. This role is the hub of communication between customers, field technicians, and management. Based out of our newly opened showroom, you will be the first point of contact for customers, helping to ensure their service experience is seamless and professional.
Key Responsibilities
Greet and assist customers in the showroom.
Answer incoming phone calls and respond to customer inquiries promptly.
Provide updates to customers on service status, bookings, and project confirmations.
Schedule service appointments, repairs, and installations.
Communicate daily with field technicians to relay schedules, updates, and instructions.
Track and confirm completion of service visits.
Assist with locating and ordering parts for technicians in the field.
Support project timelines by coordinating resources effectively.
Maintain accurate records of services, parts, and customer interactions.
Qualifications & Skills
Basic knowledge of pool systems and equipment preferred (training available).
Strong phone etiquette and customer service skills.
Excellent organizational and multitasking abilities.
Ability to communicate clearly, both verbally and in writing.
Some operations or office coordination experience a plus.
Proficient in scheduling tools and basic computer applications.
Must have a clean driving record.
Articulate, professional, and high-energy personality.Benefits & Compensation
Opportunity for growth within operations and service management.
Supportive team environment.
Company-specific benefits: healthcare, PTO, 401(k)
Salary: Experience / Responsibility Level / Approx Salary Range
Entry-level / lower responsibility - $35,000 to $45,000/year $16.83 - $21.63
Mid-level / good responsibility + oversight - $45,000 to $60,000/year $21.60 - $28.90
