Expectations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Must have a professional appearance. Maintain business casual attire and be well groomed.
Ability to read and comprehend instructions and information.
Computer Literacy, organization skills, follow-up skills, typing skills, ability to multitask.
A positive attitude, self-motivated, exceptional work ethic, and a willingness to learn.
Customer service or clerical background. Sales experience. (Not required but helpful).
Basic mathematical skills, ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, add, subtract, multiply and divide.
Full-time up to 40 hours. Available on weekends and evenings.
Bilingual
Must pass a background check
Job Duties:
Greet Customers and assists customers waiting for repairs.
Write up and file all invoicing and process payments.
Answer a high-volume of calls and direct them appropriately and/or takes clear messages and detailed notes.
Use the computer and office equipment as needed to perform a variety of tasks as instructed, including but not limited to, Invoicing, filing, faxing.
Keep records of parts received. Order parts as instructed by techs/owner from various part stores.
Upsell automotive services.
Check emails daily and retrieve mail.
Overall front desk management
Attend all staff meetings.
Oversees facility conditions, and advises management as to needed repairs, improvements, and general maintenance.
Must understand the importance of building client relationships.
Open automotive shop by 8am
Maintain and ensure customer snack bar is filled daily.
Light cleaning. Ability to lift 50 lbs.
