About Us:
Critical Supply Solutions is a logistics provider specializing in long-haul trucking and freight transportation. We pride ourselves on our commitment to safety and customer satisfaction. Our team is dedicated to delivering outstanding service and fostering a supportive work environment.
Job Summary:
We are seeking a reliable and detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating and managing the transportation of freight, ensuring timely deliveries, and maintaining effective communication with drivers and clients. This role is crucial for optimizing routes, managing schedules, and ensuring compliance with regulations. This is a remote position.
Key Responsibilities:
Schedule and dispatch drivers for freight pickups and deliveries.
Negotiate rates and delivery times
Monitor and track shipments in real-time to ensure timely delivery.
Communicate with drivers regarding schedules, routes, and any changes or delays.
Collaborate with the logistics team to optimize routing and maximize efficiency.
Maintain accurate records of dispatch activities and driver logs.
Address any issues or concerns raised by drivers or clients in a timely manner.
Ensure compliance with transportation regulations and company policies.
Provide exceptional customer service by responding to client inquiries and updates.
Prepare and analyze reports on transportation activities and performance metrics.
Assist with driver onboarding and training as needed.
Qualifications:
High school diploma or equivalent; additional education in logistics or supply chain management is a plus.
Previous experience in dispatching, logistics, or transportation required; preferably 2+ years of expereince.
Strong communication and interpersonal skills.
Proficient in using dispatch software, DAT, TMS, Transport Pro, Great Edge, and Microsoft Office Suite.
Ability to work independently, multitask and work effectively in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Knowledge of DOT regulations and industry standards is a plus.
Ability to work flexible hours, including nights and weekends as needed.
What We Offer:
Base salary and commission pay
Opportunities for career advancement and professional development.
A supportive and collaborative work environment.
Critical Supply Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
