Job SummaryThe Corporate Sales Support role is a vital position within Westgate, responsible for facilitating trade agreements between owners with similar inventory, commonly referred to as double decks. This position plays a key role in resolving inventory discrepancies and ensuring customer satisfaction through efficient trades and proactive communication. The ideal candidate will demonstrate strong negotiation skills, attention to detail, and the ability to collaborate effectively with multiple stakeholders.Essential Duties and Responsibilities:Responsibility #1: Identify owners with double deck inventory and match them for mutually beneficial trades.Responsibility #2: Maintain accurate and up-to-date records of double deck trades, ensuring proper documentation and adherence to trade policies.Responsibility #3: Liaise with owners who have been promised other properties through even trade option letters.Responsibility #4: Coordinate necessary actions to fulfill commitments made in option letters, ensuring compliance with trade agreements and maintaining customer satisfaction.Responsibility #5: Collaborate with relevant teams to identify and resolve inventory discrepancies.Responsibility #6: Work closely with the Customer Support team to address customer concerns related to trades.Responsibility #7: Provide timely and satisfactory resolutions to customer issues to enhance the overall experience and strengthen relationships.Responsibility #8: Communicate trade progress, inventory availability, and customer satisfaction updates to internal teams and management.Responsibility #9: Collaborate with cross-functional teams—such as Sales, Trade, and Customer Support—to ensure alignment and achieve desired outcomes.Responsibility #10: Recommend and implement solutions to improve efficiency, effectiveness, and accuracy in trade facilitation and inventory management.
