Warehouse/Customer care associate

Warehouse/Customer care associate

06 Sep 2024
Florida, Okaloosa / walton, 32531 Okaloosa / walton USA

Warehouse/Customer care associate

Please send resumes to skconner@us-installations.com

Full job description

USIG is a national flooring installation company seeking a Warehouse / Customer Service associate.

JOB DESCRIPTION

- Use forklift to unload and load trucks, stack inventory in a safe manner.

- Assisting installers with loading of materials for installations.

- Inspection of forklift (daily) and report any potential hazards or concerns.

- Bailing of carpet padding

- Inventory counts

- Receive and tag carpets

- Process return items

- Indoor/outdoor branch maintenance as needed

- Assist in the office supporting General Manager as needed with the following:

- Call customers with installer ETA and scheduling changes.

- Conduct Post-Installations Customer Surveys

- Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.

- Communicating with Technicians in the field

- Data Entry of job summaries, purchase order information and tracking of delayed purchase orders.

JOB REQUIREMENTS

2+ years of warehouse experience required.

1+ years of Inventory a strong plus.

Strong phone presence required.

Previous Customer Service experience a strong plus.

Previous forklift experience required, forklift certification a strong plus.

Strong computer skills required.

Previous flooring experience will be a strong plus.

Be capable of repeatedly lifting and moving products with weights up to 50 lbs.

Job Type: Full-time

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Experience level:

2 years

Shift:

8 hour shift

Day shift

Weekly day range:

Monday to Friday

Work setting:

In-person

Office

Work Location: In person

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Shift:

Day shift

Work Location: In person

Please send resumes to skconner@us-installations.com

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