The Opportunity: The position is for a Sr Retail Operations Coordinator in American Girl Corporate Retail, reporting to the Director of Retail Operations. It is an hourly position with proficiencies in Windows, Excel, PowerPoint, and Word, strong communication skills, professionalism, confidentiality, and the ability to manage multiple projects independently. Financial and budgeting acumen is key to success in this role. As well as clear communication, problem-solving, time management, the ability to work independently, strong interpersonal skills to build relationships across teams and vendors, and excellent organizational skills to support financial execution and cross-functional collaboration.  What Your Impact Will Be:  Organize and create yearly POs for all retail locations, validating account strings to appropriate cost centersCommunicating with vendors about POs and company termsManage vendors directly coordinating invoices, payments, account set ups and schedules on an as needed basisResponsible to resolve invoice issues/conflictsServe as a Coupa superuser, training new staff members and responding to questionsComplete and review monthly reporting, verify missing invoices, and submit any necessary accrualsCompletes capital request forms for retail and validates in service date to determine when we should start depreciating the assets. Managing all POs and paperwork aligned to each project.Direct POC for vendors status questions regarding POs and payment statusOther Responsibilities: Coordinate with store leadership sharing operational policies, updates and procedural changes.Resolve escalated situations and ensure high level root causes are addressedSupport compliance with company policies, health and safety standards, and legal regulations.Maintain all permits and licenses for the Retail division, working closely with stores, tax teams, legal and financial teamsMWs as needed to support stores and ordering other supplies as needed within Operations and experiencesMove the Operations department forward through communication of the vision and standards by executing the following tasks: Updating/Creating Best Practices, scheduling meetings, managing agendas/notes, completing trainings, updating Teams and performing any Mattel environmental requestsTravel to stores as needed to assist with operational tasks, including but not limited to unloading trailers, replenishing merchandise on the sales floor, supporting floor operations, and organizing back-of-house inventory to meet business requirements
