We have a client hiring several Customer Service Representatives (CSR) in the healthcare industry! If you have a passion for helping others and at least 2 years of call center experience (healthcare is a plus), we’d love to hear from you!Key Details:
Pay: $18/hour (Training is paid!)
Location: on-site - Orlando, FL
Training Dates: October 14 - 28 (M-F, 9 AM - 5 PM EST)
Post-Training Schedule: Begins October 29; must be available for an 8-hour shift between 8 AM - 8 PM.
Note: No planned time off during the first 30 days.
Day-to-Day Responsibilities:
Serve as the first point of contact for patients and healthcare professionals, addressing inquiries and concerns.
Evaluate the purpose of calls and assess customer needs to provide appropriate solutions.
Maintain up-to-date knowledge of Patient Services initiatives to effectively communicate with customers.
Record all interactions in the patient database and follow up on service requests.
Required Skills:
Minimum of 2 years of call center experience; healthcare experience is a plus.
High school diploma, GED or higher required.
Professional-level skills in computer use, including Microsoft Office, email, and web-based applications.
Ability to work effectively in high-pressure, time-sensitive situations.
Strong problem-solving skills, decision-making abilities, and excellent judgment.
Proven ability to multitask and manage time effectively in a fast-paced environment.
Dependable work ethic and ability to accept and implement feedback.
Apply and a recruiter will get back to you within 5 days. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
