Why Choose Suddath to “Move” your Career to the Next Level?At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.What We Offer!
A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
Summary:Identify and close new household goods business opportunities consistent with company goals and objectives, and develop strong network of referral partnerships.Essential Duties and Responsibilities:
Hunter mentality imperative for success. Aggressively cultivate new business through referrals, local and professional networking, internet research, social media connections, etc.
Meet or exceed established self-generated appointment goals, closing ratios, quality scores and sales volume guidelines.
Develop and deliver effective and professional sales presentations to key referring partners – including realtors and business networking groups.
Ability and willingness to both conduct virtual surveys and travel to customer residences to conduct visual surveys on-site.
Conduct and provide accurate written estimates of service and all applicable information the customer needs to make an informed decision.
Ensure communications are thorough and establish appropriate expectations – for our customers and our internal teams, so every move is set up for success.
Embrace best-in-class sales techniques and practices to differentiate from the competition and earn customers’ trust.
Attend industry events and maintain professional membership status as a way to both network within the industry to develop strong referral partnerships and secure new business.
Work with operations and customer service staff to ensure customer requirements and expectations are clearly defined to ensure top customer satisfaction.
Produce and distribute sales activity reports as required and respond to business needs within a timely manner.
Imperative to embrace and utilize the CRM platform, HubSpot, to ensure data is accurate on a daily basis, and to benefit from the sales tools available within the platform to improve closing ratios.
Provide best-in-class customer service, work with integrity, and strive to develop excellent working relationships with fellow employees, vendors, partners and customers.
Job Skills Required:
Social and develop strong relationships with ease
Ability and desire to uncover move opportunities on a daily basis, be the face of Suddath in the marketplace, and maintain high visibility in the community to establish self as the mover of choice
Excellent verbal and written communication skills
Customer service oriented
Attention to detail imperative for survey and estimating accuracy
Ability to relate well with a diverse range of people of varying backgrounds, ages and experiences
Ability to prioritize and re-prioritize as situations and needs change throughout the work day
Ability to organize workflow to manage daily responsibilities, meet deadlines and prioritize work
Excellent teamwork and interpersonal skills required
Excellent attention to detail and follow-through
Ability to develop and maintain positive working relationships with internal and external customers
Ability to demonstrate initiative and to work with minimum supervision
Willing to adhere to policies and processes set forth by management
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability preferred or required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:Bachelor's degree (B. A.) from four-year college or university is preferred but not necessary; two to five years of direct sales experience; moving industry experience is preferredLanguage Ability:Must possess and demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Must effectively write reports, and business correspondence. Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Math Ability:Must be able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must demonstrate excellent mathematical and administrative skills to ensure accurate pricing, proposal development and record keeping.Reasoning Ability:Must possess and demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions.Computer Skills:Must be highly proficient in MS Word, MS Excel and MS Outlook.Certificates and Licenses:No certifications neededValid state driver license with current automobile insurance as required by the state of residence.Supervisory Responsibilities:There are no supervisory responsibilities.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is often required to stand; walk and reach with hands and arms.The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
