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OverviewMedical Assistant Care Partner for Brookdale HealthPlus - Orlando A very unique opportunity to enhance healthcare delivery in Brookdale's Orlando assisted living and memory care communities. Brookdale HealthPlus is a unique service offered to our senior living residents and the Care Partner position is an exciting new role designed to enhance healthcare services within Brookdale's assisted living and memory care communities. The HealthPlus program is offered in limited Brookdale locations and this unique opportunity to introduce Brookdale HealthPlus to the Orlando area offers the opportunity to redesign the way care is provided at Brookdale. Certified Medical Assistant experience or completion of a Medical Assistant program required. Call Julie Arnold at 703-946-2095 or email jarnold7@brookdale.com, or apply online today!Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to: Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
ResponsibilitiesThe Care Partner identifies, coordinates implementation of services necessary to improve resident’s quality of life and to achieve an optimum level of wellness. Works in collaboration with the Care Manager and primary and specialty care providers to recommend resident-specific care plans, coordinates medically necessary services and the delivery of care. Serves as resident advocate and assists in identification of gaps in healthcare coordination. In conjunction with Care Manager, recommends healthcare needs and identifies community and external care resources as needed. Communicates with managed care coordinators, insurance providers and external healthcare professionals regarding resident needs, status, etc. (e.g. primary care providers, home health agencies, etc.). Responsible for coordinating resources and equipment required as needed.Collaborates with the Care Manager and Health and Wellness Director (HWD) to coordinate services for each resident.
Collects resident data to determine health functional, and psycho social status of residents.
Coordinates services required to enhance optimum wellness and manage chronic conditions.
Gathers resident specific data to assist the Care Manager and HWD with developing a personalized, holistic care plan.
Collaborates with hospice, palliative and home health services/therapy as indicated.
Participates in collaborative care reviews (CCR).
Assists in the achievement of occupancy goals by monitoring the health, safety and well-being of residents, and proactively identifying those at risk for move out.
As directed by the Case Manager, deliver training to non-licensed care providers at the community to ensure the highest level of care for the residents
Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs.
Effectively advocates for residents and their families the benefits of residing and receiving care and services at the community.
In collaboration with Clinical Coordinators where applicable, provides oversight, coordination and family communication when necessary during resident hospitalization and rehab stays. Assists with return to community where appropriate.
Communicates information in a timely manner to the appropriate care provider regarding changes in residents’ health/well-being, personal needs, risk management issues, customer service issues, family, or outside health care provider concerns.
Maintains working knowledge of all Brookdale business lines (Independent Living, Assisted Living, Memory Care, Clare Bridge Crossings, Skilled Nursing Care, Home Health, Hospice, and Brookdale at Home).
Coordinates the continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Partners with Brookdale Healthcare Services (BHS) and BHS Care Transition Managers to determine appropriate resident solutions.
Completes documentation as required by Brookdale or state regulatory agencies.
When residents return to the community after an inpatient admission, audits and partners with Care Manager to ensure appropriate care transitions protocols are being met.
Completes other duties as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.QualificationsEducation and ExperienceHigh School Diploma required.
Completion Medical Assistant training program.
Minimum of 1 year of related experience in a healthcare setting.
Certifications, Licenses, and Other Special RequirementsMedical Assistant Certification preferred.Management/Decision MakingUses independent critical thinking judgment to make decisions based on protocols and established guidelines. Solves problems using standard procedures and protocols.Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.Physical Demands and Working ConditionsStanding
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Frequently
Brookdale is an equal opportunity employer and a drug-free workplace.Job LocationsUS-FL-OrlandoCategoryHealthcareSub-CategoryResident/Patient Support ServicesPosition TypeRegular Full-TimeShift1st ShiftID2023-199912Location : NameOrlando, FLLocation : LocationUS-FL-Orlando
