Senior Technical Consultant

Senior Technical Consultant

Vacancy expired!

Job Description

• Lead all technical aspects of project delivery and solution delivery including:
• Application Configuration
• Workflow Configuration
• UI Configuration
• Development of required client specific reporting
• Development of requirement integration components (SSO, LDAP, etc)
• Interface with ServiceNow development and operations teams, to successfully set up the SaaS platform
• Be a key member of the overall implementation project team
• Prepare all client facing and internal deliverables that are technology related
• Mentor field resources in implementation methodology, configuration, and best practices for the ITOM application suite
• Lead requirement gathering workshops to identify use cases and value-based acceptance criteria,
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
• Up to 50% travel annually

Qualifications

• Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
• Enterprise architecture domains
• AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
• Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
• Cloud Management Platforms such as AWS, VMware, BMC, etc.
• IT Operations experience in storage, network, and compute of enterprise environments
• ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
• Scripting with powershell, perl, wmi, ssh, python, javascript. Xpath. Exhibits prior and current technical expertise in web technology and the ability to learn new technology
• Exceptional communication and presentation skills to include technical and business concepts.
• Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
• Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Proven team player and team builder
• Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles

FD21

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.