Guest Services Representative - Fixed Schedule

Guest Services Representative - Fixed Schedule

12 Mar 2024
Florida, Orlando, 32801 Orlando USA

Guest Services Representative - Fixed Schedule

Position:

Guest Services Representative

Apply in person

Fixed Work Schedule:

Off Every Sunday and Monday

Tuesday to Saturday 10am to 7pm

Apply in person

Monday to Friday

10am to 4pm

at

Staymore Kissimmee

2407 W Vine St

Kissimmee, FL 34741

Position Summary:

The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative will cover all aspects of the front office when Manager is not present.

Position Responsibilities:

Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner

Ensures all calls are taken correctly and courteously

Must be proficient in computers and Apple OS

Deal with guest in a professional courteous manner

Notify Manager or equivalent immediately of any guest, employee, or concerns

Leave all desk and office areas in a clean and in a neat manner

Provide tours of property for potential guest

Walk and inspect property 1st and 2nd floor for cleanliness and guest assistance

Essential Skills:

Proficiency with Apple computers, iPhone, and iPad

Ability to read, write, and speak in an efficient manner to understand, interpret information required to interact with guests, staff, and management

Perform a variety of hotel related positions in response to business needs

Ability to manage multiple activities using time management skills to effectively get task accomplished

Ability to make effective judgment and the ability to effectively solve guest and operational needs

Experience and Education:

Any combination of education and experience equivalent to high school diploma

Previous hotel experience preferred but not required

Mental and Physical Demands

Indoor and outdoor work with hard and carpeted surfaces and climb stairs.

Standing for 8 to 10 hour shifts

This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Apply in person

Monday to Friday

10am to 4pm

at

Staymore Kissimmee

2407 W Vine St

Kissimmee, FL 34741

Position:

Guest Services Representative

$15 p/hour

Fixed Work Schedule:

Off Every Sunday

Off Every Monday

Tuesday - 10am to 7pm

Wednesday - 10am to 7pm

Thursday - 10am to 7pm

Friday - 10am to 7pm

Saturday - 9am to 2pm

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