Position: Healthcare Resource Specialist
Location:Orlando, FL (Must reside in Orlando) (Hybrid, Member visits and remote)
Target Start Date: Oct 14th (Tentative on background clearance)
Pay Rate Range: $28/hr
Duration: 3 Months (Possibility of extension and conversion)
Top MUST Have Skills:
Pediatrics or children Case management (number of cases handled)
Development of healthcare plans according to the needs of children , families
Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc
Nice to Have Skills: Foster care and/or adoption experience
Position Overview:
Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans. Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.
Job Responsibilities:
Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with care team in accordance with their goals and preferences for various services (e.g., employment, housing, independent living, justice, foster care, and/or community transitions) including the identification and coordination of referral for care/services
Assists with connecting members to local resources for various services (e.g., employment, housing, independent living, justice, foster care), obtaining required documentation and supporting the application process, as needed
Acts as an available resource for members seeking local resource services support and works with members to determine eligibility and care needs based on assessments and care plans/service plans
Monitors delivery of care/services and performs follow up to members, caregivers, and/or providers to verify members have been transitioned or have access to the appropriate care/service in a timely manner
Works with providers, community-based organizations, community stakeholders, and governmental entities to support members and their families and/or caregivers in accessing essential care/services and resources in the local community
Assists with developing education and training programs for care management staff and providers to improve resource service identification for members in the local community
Supports with efforts to draft materials and assists in the development of local resource services, policies, and procedures including programs, eligibility lease agreements, advocacy, retention, emergency or temporary housing
Ensure all resource services information is appropriately documented and up to date
May conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach
Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
Performs other duties as assigned
Complies with all policies and standards"
Education/Experience:
Bachelor’s Degree is required
Required Experience
Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.
