TEC, the Southeast’s fastest-growing erosion control company, is expanding, and TEC-Panama City is adding a Field Manager/Area Quality Manager (AQM) to its team. AQMs are responsible for the TEC field crews, mentoring and motivating crews to reinforce TEC’s commitment to meeting the highest level of customer service and quality. Responsibilities:
Manage field crews – Schedule, work each day to meet customers’ needs as efficiently and quickly as possible. Provide on-the-job training and feedback to improve crews’ performance.
Manage multiple projects – Visit work sites daily to assess the quality of work and ensure customers’ needs are met. Review work orders each day to ensure that work completed is captured and billed accurately.
Customer service – Develop customer relationships by understanding client expectations and specifications, timely responding to issues and identifying solutions. Serve as the primary point of contact for existing clients and create orders for new work accurately and timely.
Required Skills:
Able to prioritize tasks and communicate information in a fast-paced environment
Able to adapt and respond to changing deadlines
Strong customer service/account management skills
Experience:
2-5 years “exterior” construction (grading, erosion control, landscaping, development) preferred
Field and/or team management
Demonstrated success in customer service
TEC Offers:
Competitive compensation package: base plus incentive compensation for the achievement of goals
Competitive benefits package: health, dental, and vision insurance; paid time off; paid holidays
Car allowance and fuel card
Initial/Ongoing training
Opportunities for advancement
An Equal Opportunity Employer/AA Employer M/F/V/D
