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Customer Service Scheduler/Dispatcher
Do you have phone, scheduling, and dispatching experience?
Do you like a job that keeps you busy?Never boring?Gives you the opportunity to learn and grow?
Do you love customer service and the opportunity to help people?
If you answered yes to these questions, then this is the job for you!
Rocky's Termite & Pest is continuing to grow and add jobs to North-West Florida. We are constantly growing and are looking for individuals who fit our culture and have the talent and skillsets necessary to achieve both our company goals and the individual’s personal goals.
Here are the qualifications that will be considered:
∙Must haveprior routing/scheduling experience with a service company
∙Must have dispatching experience
∙Must have customer serviceexperience
∙Must be capable of multi-tasking, handling multiple phone lines, and be proficient on a computer.
∙Must have a good sense of direction and know the upstate geography
Job Duties and expected results include:
∙Answering busy phones, and immediately handling customer requests.
∙Scheduling services and routing Service Professionals – maximizing the number of stops run per day and minimizing fuel expense.
∙Handling emailed scheduling changes from Service Professionals.
∙Assisting Team Leaders
Due to our constant growth and need to hire, career paths exist for ambitious, goal-oriented members of our team.
Our benefits:
Insurance after 90 days.
Performance-based raises are available after 90 days.
1 week of PTO after 90 days, 2 weeks after 1 year, 3 weeks after 5 years.
The position is full-time, Monday through Friday from 8am-5pm with a 1-hour lunch break.Compensation starts at $15.00 per hour.Compensation is negotiable based on prior experience.If you have no prior experience, there is no need to apply.
Employment Type: Full-Time
Minimum Experience: Experienced
Compensation: $15 - $18 per hour based on experience
After reading all of this - if you feel you meet the qualifications and are interested in the position, please apply online by copying and pasting this website: https://rockys.bamboohr.com/careers/21?source=aWQ9MjM%3D.
Once you have applied online, send an email with your resume to hiring@rockystermite.com. In the subject line put the words I WANT THIS JOB. In the body of the email, briefly tell us why you would be a good fit for the position. If you do not complete this requirement, you will not be considered for the position. We are looking for team members who can pay attention to detail and follow simple instructions.
We look forward to receiving your email.
