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Overview The purpose of this position is to manage and allocate resources for the NF Digital team. This includes all resources (employee or contractor) are allocated appropriately for the assigned projects.Responsibilities
Establish workforces by identifying the skills required to fulfill project portfolio needs and provide a steady of availability of high quality resources.
Review resource allocations making sure resources, employee and contractor, have bandwidth for the projects assigned.
Provide leadership guidance and feedback around sprints reviews and demos.
Maintain technical knowledge and partnerships to facilitate career coaching for engineers.
Provide overall leadership to large strategic projects or programs.
Provide digital solutions to resolving technical resources issues around Cloud, Mobile and Web applications.
Review engineering backlog and assist with prioritization, collaboration discussions with Senior Experience Owners, Experience Owners, Scrum Masters and Product Owners.
Assist with managing technical contractors; building and standing up technical teams, contractor and vendor reviews, assist with creating professional service AFP budget.
Assist with maintaining, budgeting and approving software licenses, computer accesses and equipment.
Ensure compliance with Navy Federal Credit Union Digital standards and best practices.
Collaborate and partner with other internal business units to ensure external best practices are applied for resources.
Initiate and prioritize multiple activities for assigned Support area for completion of functions, manage and review employee and contractor bandwidth.
Build and maintain relationships with Product Owners, Experience Owners, team members, management, key stakeholders and/or external contacts (vendors, etc.).
Ensure appropriate resources are available when requested for projects/journeys and the business needs are met for workforce reallocation.
Create clear, concise and effective communications for managing resources. This includes creating surveys, agenda, and presentations to management on resource allocation.
Partner with external vendors to recruit appropriate resources when needed.
Perform other duties as assigned.
Qualifications
Significant experience in Digital resource allocation and management.
Advanced knowledge of large-scale Digital organization.
Working knowledge of development, Agile Methodology and Journey Mapping practices.
Experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partner team members.
Effective exercising initiative and using good judgment to make sound decisions, prior Management or Lead experience.
Experience in working with all levels of staff, management, stakeholders, outside vendors and contractors.
Experience with managing timekeeping in ServiceNow/ITBM and Fieldglass.
Collaboration to streamline technical issues around work prioritization's according to team bandwidth and technical project complexity.
Advance experience in running queries using WinSQL, Pivotal MySQL to assist with analysis and research to develop new platform.
Effective skill presenting findings, conclusions, alternatives and information clearly and concisely.
Effective skill in producing desired results and achieving goals and objectives.
Effective organizational, planning and time management skills.
Effective verbal and written communication skills.
Desired Qualifications
Experience managing Engineers or other technical teams.
Banking/financial industry standards and practices.
Prior knowledge or experience leading engineers with CRM, Microsoft Azure DevOps, iOS and/or Angular experience.
Navy Federal's products, services, programs policies and procedures.
Hours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602About Us You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 16351-OTHLOC-300000025810540
