Job Title: Documentation Specialist (HR)Location: Pensacola, FLHybrid: 2-3 days onsitePay Rate: Open to Both C2C and W2 optionsPosition Type: Multiyear ContractDescription:To support the business by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and Client Systems. Works under limited supervision. Uses moderate discretion to modify work practices/processes. Serves as subject matter expert for many business functions, systems, policies, and/or procedures Collaborate in the research, analyze, develop, and maintain comprehensive documentation, including user guides, SOPs, API documentation, and technical specifications. Collaborate and build strong relationships with cross-functional teams to gather information and understand product functionalities. Collaborate in the implementation and maintenance of documentation standards and best practices. Collaborate with implementation and coordination of knowledge management activities/processes to include content analysis, document management, data capture, and customer reporting. Collaborate in managing multiple documentation projects ensuring timely delivery. Create dynamic references and support tools that reinforce training, increase efficiency, and help produce error-free work Create original designs for product demonstrations, quick reference guides, fact sheets, executive presentations Recommend strategy for SOP and Resource Materials Ensure clear, concise, and effective communication of material Experience in composing correspondence that adheres to grammar and Client's writing style and standards Experience in managing multiple priorities independently and/or in a team environment to achieve goals Experience in researching, compiling, and documenting data, business processes, and workflow Experience in working and participating in cross-functional, multi-dimensional teams and projects Ref: #850-Rockville (ALTA IT)System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
