Job Title: Registered Pharmacy TechnicianJob DescriptionThe Pharmacy Technician is responsible for responding to inbound and outbound calls to customers while ensuring a high level of customer service and maximizing productivity. Direct in-person and phone-based customer interaction to answer and resolve a wide variety of inquiries. Answer questions related to pharmacy services, delivery inquiries, complete refill calls and pharmacy assistance calls. Interacts with a company's customers to provide them with information to address inquiries regarding products and services and timeliness of receipt of goods and services. In addition, they deal with and help resolve any customer complaints. Receive and process new pharmacy referrals, verify insurance coverage, facilitate prior authorization requests, accurately transcribing prescriptions, generating reports that follow the cycle fill calendar to send and follow-up with refill requests via escribe, facsimile or by phone, coordinating delivery and serve as the first point of contact for service-related inquiries and associated needs. This includes supporting pharmacological services by editing fill list verification including insurance information, last fill date, billing, toting, aligning (short fill) patient's medications by following the cycle fill calendar, and updating patient information when necessary. Coordinates the initiation of care with patient/caregiver, referral source, and other providers of care. The Pharmacy Technician enters patient information into the patient record accurately and completely and maintains all patient records according to HIPAA privacy and security regulations. This is a non-exempt position that reports directly to the Pharmacy Manager. In the absence of the Pharmacy Manager, this position will report to the Director of Operations.Hard Skills
Community pharmacy
Filling
Dispensing
Processing
Typing
Packaging
Shipping
Answering calls
Job TypeThis is a Contract-to-Hire position with a duration of 6 Month(s).Work SiteThis is a fully on-site position in Plantation, Florida.Work Environment100% onsite in Specialty pharmacy attached to community clinic. Shift: Monday-Thursday (9:00am-5:30pm), Fridays 8:30am-12:30pm (1 hour unpaid lunch, welcome to shorten lunch to maximize pay). High volume filling environment (100-150 scripts per pharmacy team/day). Team environment (3 techs, 1 pharmacist).About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
