As our Resident Resolutions Coordinator, You will work at Plantation Gardens Apartment homes, our community, located in Plantation, FL!  Check it out here: https://www.plantationgardensapartments.com/The Location: Plantation Gardens is conveniently located just 5 minutes from the Broward Mall.What You Will DoRespond to and manage resident complaints and/or service issues at the Shared Service Center and may coordinate with appropriate staff to address and resolve resident concerns.Support residents during the move-out process, which may include notice to vacate and resident transfers.Monitors resident retention.Assist residents with any needHelp residents pay their rent onlineComplete move-in and move-out inspectionsRegister cars to park on-siteRegister pets for existing residentsAssist with parcel pending (package deliveries)Enter in service requests for residentsAnswer questions regarding service requestsAssisting with Notice to Vacates and gather information for move-outsSend communication to residentsCoordinate and plan resident functionsResponds to and manages resident complaints and/or service issuesContact residents about policy violations 
