Job Title: Front Office Administrative Assistant
Location: RoofTech Roofing & Waterproofing Inc.
Position: Full-Time
About Us: Rooftech Roofing & Waterproofing Inc. is a leading local provider of roofing and waterproofing services. We are committed to excellence and seek a dedicated Front Office Administrative Assistant to join our team.
Job Summary: As the Front Office Administrative Assistant, you will be the first point of contact for clients and visitors. Your key responsibilities include managing permitting processes and delivering exceptional customer service.
Key Responsibilities:
Customer Service: Greet clients and visitors professionally. Address inquiries and resolve issues effectively.
Permitting: Manage and process permits for roofing and waterproofing projects, ensuring accurate and timely documentation.
Documentation: Maintain and organize client files and project records. Assist with preparing reports and other administrative tasks.
Coordination: Liaise with contractors, vendors, and other stakeholders to support project completion.
Qualifications:
Permitting Experience: Experience with permitting processes in roofing or construction is desirable but not required.
Customer Service Skills: Excellent communication skills and a strong ability to handle customer inquiries.
Organizational Skills: Detail-oriented with strong organizational abilities.
Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Education and Experience:
High school diploma or equivalent required; additional coursework or certification is a plus
Minimum of 2 years of administrative experience
Bilingual is a plus, not required
RoofTech Roofing & Waterproofing Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.
