Company Overview:
AGM is a growing countertop fabrication and installation company dedicated to providing exceptional craftsmanship and excellent customer service. We are looking for a bilingual, detail-oriented, and customer-focused individual to join our team as an Office Staff Member.
Position Overview:
The Office Staff Member will play a key role in keeping daily operations running smoothly. This position requires strong communication skills in both English and Spanish, excellent attention to detail, and the ability to manage multiple responsibilities including scheduling, customer service, data entry, and material coordination.
Key Responsibilities:
Serve as the first point of contact for customers (phone, email, and walk-ins), providing friendly and professional service.
Manage scheduling for subcontractors, including job assignments, timeline coordination, and follow-up.
Communicate with subcontractors to confirm project details, updates, and changes.
Assist with material ordering and ensure accurate tracking of deliveries.
Follow up with customers after job completion to ensure satisfaction.
Perform data entry, maintain records, and keep job tracking systems updated.
Provide accurate support with measurements, numbers, and project details.
Assist with general office duties to support smooth business operations.
Qualifications:
Bilingual in English and Spanish (required).
Strong math skills and comfort with measurements/numbers.
Excellent organizational and multitasking abilities.
Strong verbal and written communication skills.
Customer service experience required; office or construction industry experience is a plus.
Proficiency in basic computer applications (Microsoft Office, Google Workspace, or similar).
Ability to work independently and as part of a team.
Compensation & Benefits:
Pay range: $15 – $19 per hour, depending on experience.
Potential for commission opportunities after training period.
Opportunity to work in a growing, team-oriented company.
Training and support to ensure success in the role.
941-727-5800 office line
