Hiring Spa Coordinator/Front Desk Receptionist
Allure Nails and Diva Salon + Glitz Nails and Boutique
Now Hiring: Spa Coordinator/Front Desk Receptionist
Are you passionate about wellness and delivering exceptional customer service? We're looking for a dedicated and organized Spa Coordinator/Receptionist to join our team at Allure Nails and Diva Salon and at Glitz Nails and Boutique. As the Spa Coordinator, you'll play a key role in creating an unforgettable experience for our guests, ensuring smooth day-to-day operations, and providing a welcoming atmosphere.
Position: Spa Coordinator/Receptionist
Locations:
7305 University Parkway, Lakewood Ranch, FL, 34202 Allure Nails and Diva Salon
6532 University Parkway, Unit 150, Sarasota, FL, 34240 Glitz Nails and Boutique
Employment Type: Full-Time/Part-Time
Compensation: Hourly + Benefits
Key Responsibilities
Guest Relations: Greet guests warmly, schedule appointments, and provide information about services, treatments, and promotions.
Appointment Management: Handle reservations, confirm bookings, and manage cancellations or changes in a timely manner.
Administrative Support: Manage guest files, maintain accurate records, and assist with daily operational tasks.
Product Knowledge: Stay informed about salon services, treatments, and retail products to offer personalized recommendations.
Customer Service: Ensure a seamless experience for guests by addressing any concerns or special requests before, during, and after their visit.
Team Collaboration: Work closely with nail technicians, hair stylists, and management to ensure smooth operations and high levels of guest satisfaction.
Retail Sales: Promote and sell retail products, upsell services, and help drive sales goals.
Responsibilities also include keeping the front desk area tidy and alerting technicians of appointments.
Qualifications:
Previous experience in a spa, hospitality, or customer service role is preferred.
Excellent communication and interpersonal skills.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Detail-oriented and proactive with a customer-first attitude.
Knowledge of spa treatments, services, and products is a plus.
Proficient with booking software and basic office equipment (e.g., phone systems, computer programs).
A passion for wellness and creating a positive guest experience.
Why Join Us?
Competitive pay with opportunities for growth.
A supportive and friendly team environment.
Employee discounts on spa services and products.
Opportunities for professional development and training.
If you're looking to be part of a dynamic team and help create an exceptional experience for our guests, we'd love to meet you!
How to Apply:
Please send a text message to (941) 320-2951 for more information.
You can also apply in person at 7305 University Parkway, Lakewood Ranch, FL, 34202. We can’t wait to hear from you!
