Director, Process Improvement

Director, Process Improvement

02 Mar 2024
Florida, Tallahassee, 32318 Tallahassee USA

Director, Process Improvement

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.Position Purpose: Develop and implement business process excellence initiatives throughout the organization to analyze and address process and operational inefficiencies by utilizing Six Sigma/LEAN methodologies.

Develop, direct, implement, and execute business process excellence and process improvement initiatives utilizing Six Sigma/LEAN methodologies, including process mapping and process design

Develop and implement key metrics across the organization to review past, current and future performance of business processes

Evaluate interventions for effectiveness and return on investment

Oversee data analysis and gather processes/programs to establish costs and benefits of process effectiveness and efficiency

Conduct analysis of business processes across the organization, identify gaps in the business process, determine its impact to the organization, and recommend action plans and timeline to address these issues

Collaborate with various functional areas to achieve optimal results in process redesign and implementation of new methodologies

Identify barriers to implementation and develop and propose solutions that address both business needs and customer satisfaction

Education/Experience: Bachelor's degree in business, healthcare administration, related field, or equivalent experience. 7+ years of process optimization, process improvement, or project management experience. Experience with Six Sigma/LEAN methodologies. Knowledge of process mapping, process design, and workflow management software and applications.License/Certification: Six Sigma/LEAN Certification preferred.Pay Range: $111,600.00 - $206,400.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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