Senior Service Technician

Senior Service Technician

13 Sep 2024
Florida, Tamarac 00000 Tamarac USA

Senior Service Technician

Embark on a trailblazing career in Security Technology with Allied Universal® Technology Services, a global leader in security technology that’s transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you’ll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal®, we don’t just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the security industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.Hiring Immediately!Military veterans are encouraged to apply! Electronic Technicians and/or those with a System backgroundExperience and/or certifications in AMAG and Lenel/S2Requirements:

Valid State driver's license

Capable of lifting up to 50lbs and work on ladder heights of up to 16’

Available for scheduled “on-call” duties to respond to emergency service calls

A high Degree, Vocational School or equivalent required

5+ years of field experience in Electronic Security System industry (access control, video management, intrusion detection, and more)

Strong troubleshooting skills and mechanical and electronic aptitude

Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Genetec, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, FireLite, Fluidmesh or ONSSI

Benefits:

Company Vehicle and Gas Card

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Position Overview:The Senior Field Security Service Technician will play a pivotal role in servicing, maintaining, repairing, and troubleshooting/diagnostics on access control equipment and IP-based video systems. This includes a comprehensive range of tasks such as working with electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. The ideal candidate will demonstrate exceptional skill, productivity, and adherence to Allied Universal Technology Services' (AUTS) core values at all times.

Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems

Including, but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems

Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code

Apply all necessary documentation for tracking of service-related issues

Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices

Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications

Establish and maintain effective working relationships with both internal and external customers

Provide phone and on-line remote diagnostic support

Fulfill additional duties as assigned by leadership

Qualifcations:

Good verbal and written communication skills for effective interaction with internal & external customers

Be able to work independently or as a member of a team

Ability to meet deadlines and work in a fast-based environment with minimum direction

Understanding of Windows operating systems and overall IT network topology

Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values

#LI-EL1Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Florida-TamaracJob Category: Technician

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