This Position is Contingent on Contract Award.Under the direction of the National Program Director and the National Medical Director and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), the Behavioral Health Advisor (BHA - LPC) implements and evaluates behavioral health assessments and interventions in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. The BHA – LPC shares the administrative functions that directly impact behavioral health services and collaborates with the management team in overall planning and execution of program directives.  The BHA – LPC assures delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations.  Contracted behavioral health staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to ensure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. MISSION  CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. Duties and ResponsibilitiesImplements and evaluates behavioral health assessments and interventions in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.  Provide Operational Behavioral Health (BH) advice, support, and coordination to Sector leadership and CBP staff.  Advise, coordinate, and provide professional oversight of assigned medical unit behavioral health programming to promote persons in custody wellness and to provide support to sector and or region assigned.  Conduct behavioral health climate assessments to identify and address operational BH issues.  Coordinate integration of sector wide BH programming to optimize access and utilization.  Provide professional direction, oversight, and consultation of BH support for persons in custody.  Support Medical Quality Management process related to BH for persons in custody.  Document all work in a clear and concise manner in either the electronic medical record, standard paper documentation, or other needed reports, as prescribed by CBP.  Provide behavioral health education and training, awareness, and outreach to sector leadership regarding BH issues of persons in custody.  Provide outreach, education, and awareness activities to CBP staff regarding BH issues of persons in custody.  Travel to stations within the respective sector to provide educational muster briefings on BH issues of persons in custody.  In rare and emergent / urgent critical incident situations provide confidential consultation with staff regarding BH issues; to include providing debriefings in the aftermath of critical incidents. If future consultation is required for staff, a referral to EAP will be provided.  Provide educational trainings to staff on relevant topics to include trauma informed care, psychological first aid, and other topics.  Protect children from situations of abuse, neglect, and other forms of maltreatment while in the custody of CBP.  Focus on ensuring the social, physical, psychological, and emotional well-being of unaccompanied, accompanied, and separated children.  Utilize time management skills to allow for proper management of multiple projects or tasks concurrently.  Produce monthly and annual reports capturing all work (qualitative and quantitative) performed.  Moderate proficiency in, common word processing, presentation and spreadsheet software programs.  Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).  Expertise in motivational interviewing with minors and adults.  Provide patient referral(s) to CBP contract medical personnel for further assessment.  Coordinate priority transfer and continuity of care to Health and Human Services (HHS)/Office of Refugee Resettlement (ORR) Provide additional, basic BH support as appropriate.  This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
