The OpportunityDelaware North Sportservice is searching for a Catering Operations Manager to join our team at Amalie Arena in Tampa, Florida. In this role, you will develop and execute plans to create exceptional events for guests in our restaurants, suites, and other party areas. If you have catering operations experience, and want to grow your career in the action-packed environment of Amalie Arena, apply today!PayMinimum – Anticipated Maximum Base Salary: $55300 - $74600 / yearIn addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .BenefitsAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
Partner closely with client, guests, and catering staff to produce exceptional events that exceed guest expectations, drive referrals, and build positive brand awareness
Plan, coordinate, execute, and manage all catering events from start to finish and ensure the highest quality of product and service throughout
Develop effective presentations both verbally and written where ideas and recommendations display strong understanding and expertise
Organize necessary banquet, kitchen, and service staff and arrangements for each event
Document and review all records for each catering event, maintain an excellent track record of budgetary allotments and exceeding guests' expectations
Design and deliver appropriate catering menus by collaborating with clients and chefs
Qualifications
Minimum three years of catering management experience in an arena or other large venue is highly preferred
Experience in food preparation, inventory and cost control, scheduling, and purchasing
Excellent customer service orientation, communication, data analysis, and organizational skills
Ability to work event hours including some holidays, weekends, and evenings
Bachelor's degree in hospitality management or related preferred
Who We AreDelaware North provides concessions, suites, premium dining, and catering service at Amalie Arena going back to 1992. The venue is home to the NHL’s Tampa Bay Lightning. We operate 56 concession outlets, 70 suites, and three clubs, including the exclusive Chase Club which offers an all-inclusive dining experience.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
