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ROLE SUMMARYThe Meetings, External Engagements, and Travel (MEET) Corporate Card and Travel Senior Manager will work with the Global Corporate Card & Travel Lead and with Regional Corporate Card & Travel Leads to operationalize Pfizer's global corporate travel program, which will enable global meetings operations using infrastructure, technology, corporate policy, managing costs and rebates. This Senior Manager will also support the management and execution of Pfizer's corporate card partnerships and operations.This Senior Manager must demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. This Senior Manager will collaborate cross-functionally to help identify opportunities for continuous improvement that will allow the MEET organization to better serve its customers.The role will work closely with Regional Corporate Card & Travel Leads and other colleagues across MEET CoEs. He/she will report to the Global Corporate Card and Travel Lead.
Work with Regional Corporate Card & Travel Leads to execute Pfizer's corporate card operations including Travel & Expense (T&E), Purchasing Card, and Meeting Card programs and outsourced resources.
Work with the MEET Regional Leads to execute MEET's corporate card strategy including account controls, card application, issuance, and closure, and determine if a second or alternative card is needed in select markets.
Work with MEET Regional Leads to collect commissions from 9,000 hotels globally and over $10M in rebates earned through Pfizer's travel and meetings activity.
Ensure consistency across regions in the implementation and execution of Pfizer's corporate card program, escalating any challenges or opportunities for improvement to the Global Corporate Card & Travel Lead
On an as-needed basis, participate in supplier selection activities and drive supply-based optimization for complex categories.
Provide direction to the global Travel Management Company on day-to-day issues, policy updates, process improvements, and industry changes; escalate issues to Global Corporate Card & Travel Lead as needed.
Serve as point of escalation for Regional Corporate Card & Travel Leads in resolving travel customer service issues (agency, online bookings, hotel, air, rental car, rail, and car service)
Review global online booking tool functionality and recommend adjustments to support global travel program and ease of use.
In partnership with Regional Corporate Card & Travel Leads, oversee regional implementation of technologies and infrastructure to support travel and meetings, ensuring a consistent global approach and experience.
Support the enhancement and ongoing maintenance of relevant policies and procedures.
Create and disseminate user-facing Pfizer travel and meetings information and educational content for Pfizer and Global Business Services (GBS) tools.
Support global lead in developing strategies for risk mitigation, business continuity, cost management and operational efficiency; work with Regional Corporate Card & Travel Leads to implement as needed.
Benchmark external industry best practices and lead the adoption within Pfizer as applicable.
Partner with the global Travel Management Companies and other suppliers to meet service levels, resolve service issues, and report progress.
Work with external suppliers' product management teams on future product enhancements, major upgrades, and new ancillary products
Ability to present to executive leadership and manage relationships with stakeholders globally.
Enhance operations through data collection and analysis, and present key trends to Global Corporate Card and Travel lead on a regular basis.
BASIC QUALIFICATIONS
Typical Years of Experience: 7+ years (6+ years with MBA/MS) of experience in management, travel, meetings, events, oversight of global accounts, and associated compliance controls (incl. audit and/or finance experience)
Minimum of bachelor's degree in Business, Finance, or a related discipline
Fluency in English is a must, additional languages preferred.
Understanding and awareness of the technology landscape that supports MEET.
Strong Vendor Management skills
Strong written and verbal communication skills enabling effective communication with all levels of management.
Strong accounting, analytical thinking and problem-solving skills
Ability to work under pressure and to handle several projects at once.
High level of self-motivation, energy and flexibility
Highly customer and service minded.
Proven ability to drive continuous improvement.
Strong interpersonal and organizational skills
Management of multiple client stakeholders
Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
Good organizational skills to coordinate and manage multiple priorities.
Proficient written and verbal skills to enable effective communication with all levels of management.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
Demonstrated diverse leadership experiences including: the ability to influence and collaborate with peers and create business impact.
Comfort with ambiguity, anticipates changes, and influences direction of innovative sourcing strategies.
Previous experience with pharmaceutical companies is preferred.
Deep expertise and understanding of travel, meetings, events, and card programs.
Recognized as a leader with in-depth knowledge of travel, meetings, and card.
Ability to engage with senior executives to influence decisions.
Expertise in strategy development and global operational experience
Global business strategy management skills
Project management & communications skills
Experience with Foreign Corrupt Practices Act transactions preferred.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTSPosition location is Tampa, USA. Travel would be for work related needs only. Weekend work could be necessary based on volumes.Work location assignment: On premiseThe annual base salary for this position ranges from $113,900.00 to $189,700.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
The annual base salary for this position in Tampa, FL ranges from $102,500.00 to $170,800.00.
Relocation assistance may be available based on business needs and/or eligibility.Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.Global Procurement
