The PMO Analyst/ Manager will be part of the Program Management Organization function within the Information Services Group (ISG) and Institutional Client Group (ICG). S/He will partner with key internal stakeholders (Operations, Technology, Banking, Markets, Commercial Bank, TTS, Compliance and Risk) to drive end-to-end delivery, governance and reporting on a Front-to-Back strategy for Credit Risk service model with the focus on syndicated loans portfolio that fully supports, satisfies and anticipates the reporting needs of the business and our regulators.
The role requires a broad and comprehensive understanding of multiple systems, and practices related to the Credit Risk and syndicated loans function. In-depth knowledge of the industry and direct competitors' products/services is also necessary in order to contribute to the commercial objectives of the business. S/He will develop and manage medium to long term plans and execute functional strategies for complex regional and country structures requiring coordination and integration across units. S/He will provide input into strategic decisions affecting the various function within a region or business.
The right candidate will have an understanding of the strategic direction of the Credit Risk function within the ICG business. Excellent communication skills are required in order to influence a wide range of audiences. The job may involve both internal and external negotiations which will have a major impact on the area managed, and possibly on related areas and organization as a whole. The candidate is expected to participate in various regulatory programs including the execution of SNC (Shared National Credit). WCR (Wholesale Credit Risk) key strategic initiatives.
Responsibilities:
Work closely with partners in other Control Functions and Businesses, to ensure consistent, insightful and clear communications to regulators.
Effectively partner with key stakeholders and subject matter experts across Risk types and Businesses to promote a more integrated approach to regulatory relations.
Effectively partner with Technology Central Business Office, Technology Leads, Program Managers and Management Office team, providing insightful financial and business analysis and developing senior
management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals
Attend regulatory meetings as representative of the ISG organization on regulatory matters.
Record meeting summaries and follow-up actions for distribution to relevant stakeholders.
Demonstrates ability to identify potential risk issues that need escalation and escalates them promptly
Support the development of appropriate and diligent responses and remediation plans when regulatory issues and concerns are identified
Maintain awareness of changing industry trends, competition and regulations that impact any phase of success of the lending business
Ensure key results are well defined and clearly communicated with relevant stakeholders
Support all ICG business including Global Functions priorities as needed
Develop and support performance measurement and management ranging from strategic franchise development scorecards to project/function-specific metrics.
Enforce a culture of SDLC best practices across the technology group
Proactively follows escalation and change control processes, when necessary
Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards
Qualifications:
7+ years of experience in strategy development and execution
Strong business domain knowledge across Credit Risk/Commercial loan products including securities reference data across various financial products
Experience with a major consulting firm, including senior engagement management roles with client assignments of significant scope in consumer financial services
Experience in the Software Development Lifecycle (SDLC) including Agile project work
Demonstrates clear understanding of the drivers of performance and decision making to maximize results. Strategic thinker with proven ability to operationalize the strategy
