HVAC – MEMBERSHIP COORDINATOR (customer service position)
JOB DESCRIPTION, ESSENTIAL DUTIES, & RESPONSIBLITIES:
The Membership Coordinator (MC) is responsible for providing fast and friendly customer service related to maintenance, billing, and other inquiries for club members. The MC must monitor, maintain, report on annual membership program including renewals and new members. Assists with answering incoming calls for service when needed. Be well-versed in the company’s software and pricing options and strategically working with dispatch to assign jobs based on technician workload, skillset, and geographical location. The MC maintains accurate and up-to-date customer records for members including equipment data, contact data, opportunity statuses, recurring services, job details, and warranty information. Assist in the management of customer concerns and work to resolve efficiently and effectively. The MC must coordinate paperwork and workflow of the Maintenance Department and communicate with all parties within maintenance work (sales staff, customers, service staff, management, etc). Must be professional, well spoken, a self starter, conscientious about the work, and very good with office software. The MC is expected to work in an office environment, assist in handling company demands, and bring a positive team player attitude to the position and with co-workers. This position has career advancement opportunities by pay and/or position.
Sun Up Services (Cooling & Heating) located in Largo, FL is a locally-owned and operated HVAC company serving Pinellas County and the surrounding areas for more than 30 years. We are looking for talented team players who want to advance and grow. We are a service business with 3 core values: Safety, Integrity, and Excellence.
EXPERIENCE: Entry Level to 3 years in HVAC
SUPERVISOR: Office Manager
COMPENSATION: 15-20 hour
SCHEDULE: 40 hours / week
WORK LOCATION: (office) 12300 Seminole Blvd, Unit C, Largo, FL 33778
BENEFITS:
Health Insurance
Vision, Dental, Disability, Life
Retirement – 401k
Paid Time Off (accrual PTO)
Holiday Pay, Bonuses, Spiffs
Continuing Education/Training
HOW TO APPLY:
- in-person, stop by and visit our office at 12300 Seminole Blvd, Unit C, Largo, FL 33778.
- reply to this ad, please include your resume and your telephone number.
- all phone calls to the office will be directed to visit the office to fill out application or to email resume.
DO NOT APPLY if you are looking for a short term position!
We have a great TEAM, in the office and in the field, and will only hire those who want to succeed and grow with the company.
Sun Up Services is an equal opportunity employer.
