Plumbing Dispatcher (Service Coordinator/Scheduler)
FULL TIME M-F 7 am4 pm
Duties include, but are not limited to:
Responding to inbound customer inquiries via phone/email
Scheduling, follow up, and confirmation of calls
Experience taking work orders
Experience scheduling and dispatching service technicians
Experience procuring parts and materials
Service Technician schedule management
Experience issuing purchase orders
Experience tracking work orders and coordinating with service plumbers
Excellent customer service skills required
Must be able to multi-task
Accuracy is a must
Excellent and professional communication skills by phone, and in writing
Experienced pulling permits (or willing to learn)
Must be proficient using Windows based computer programs including Excel,
Outlook, Word
Experience (light) with QuickBooks or willing to learn
Must have valid Florida driver's license and reliable transportation
