Job Summary:
We are looking for a motivated and detail-oriented Office Manager to oversee the administrative functions of our Tampa office. The ideal candidate will excel in customer service, multitasking, and maintaining an organized and efficient work environment. This is a full-time position with hours from 9 AM to 5 PM, Monday through Friday.
Key Responsibilities:
Answering Phones: Handle incoming calls professionally, directing inquiries to the appropriate team members and providing information to clients as needed.
Customer Service: Serve as the primary point of contact for clients, addressing their questions, concerns, and needs with a positive and professional attitude.
Managing the Office/Supplies: Oversee daily office operations, ensuring a clean, organized, and efficient workspace. Maintain inventory of office supplies and equipment.
Working Client Files: Manage and maintain accurate client records, including processing paperwork, updating files, and ensuring all documentation is complete and organized.
Homeowner's Claims: Assist with processing and managing homeowner's insurance claims, ensuring all necessary documentation is completed accurately and promptly.
Sending Checks to Mortgage Companies: Prepare and send checks to mortgage companies for endorsement, ensuring compliance with financial protocols.
Tracking Data: Monitor and track project-related data to support operational efficiency and reporting needs.
Collecting and Obtaining Production Documents: Assist in gathering and organizing production-related documents to support project completion and compliance.
Qualifications:
-Proven experience in office management, administrative support, or a similar role.
-Excellent communication and customer service skills.
-Strong organizational and multitasking abilities.
-Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office software.
-Experience with insurance claims processes or financial documentation is a plus.
-Ability to work independently and as part of a team in a fast-paced environment.
-High school diploma or equivalent; additional qualifications in office administration are a plus.
How to Apply:
Please submit your resume and a brief cover letter to the email in this job posting with the subject line "Office Manager Application – Interstate Roofing Tampa." We look forward to reviewing your application!
