Bayfront Central
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compensation: 16/hr.
employment type: full-time
job title: Service Dispatcher
Summary:
Job involves answering phone, organizing service calls, processing invoices and light filing out of your own office.
Duties and Responsibilities:
Receiving and processing service requests from customers, either by phone, email, or through an online system
Coordinating with technicians or service professionals to schedule service calls and assign tasks based on availability and expertise
Maintaining and updating a schedule of service calls, including any changes or cancellations
Tracking the progress of service calls and ensuring that they are completed in a timely and efficient manner
Communicating with customers to provide updates on service calls and to address any concerns or questions they may have
Managing inventory of parts and supplies needed for service calls, including ordering and restocking as necessary
Maintaining accurate records of service calls, including details on the work completed, parts used, and any customer feedback
Assisting with billing and invoicing for service calls
Providing support to technicians and service professionals as needed, including coordinating transportation and scheduling training or meetings
Performing general administrative tasks as needed, such as answering phones, filing paperwork, and entering data into computer systems
Communicate challenges and needs with Operations Manager
Some retail work in storefront
Requirements:
No experience necessary. Will train the right person.
Easily readable handwriting
Pass a pre-employment drug test
Pass a background check. Not all offenses disqualify a candidate. Please inquire.
Working Conditions:
Full-Time, 8:30 a.m. - 5 p.m.
Free on-site parking
Some light lifting
Compensation and Benefits:
Hourly, Starting at $16, Based on Experience
Initial employment is based on a 90 day probationary period
After 90 days an applicant becomes a regular full time employee with benefits that include:
Health Insurance (50%)
Paid Sick Days
Paid Vacation days after one year
To be considered for an interview. Please follow these instructions:
Reply with your name, current address and phone number
Include a brief description why you want to work in this position.
Include a work history with dates of employment
