Position Title: Water Restoration Technician
Department: Water Damage
Reports To: Department Manager
Location: Tampa, FL
Employment Type: Full-Time / Part-Time / On-Call
Salary: $20 - $30 per hour depending on experience
Benefits: Competitive salary with growth opportunity, overtime and on call bonuses, health, vision
and dental insurance, simpleIRA with employer matching up to 3% per year, paid vacation time
off.
Job Overview:
We are seeking a dedicated and skilled Water Restoration Technician to join our team at Rhino
Restoration, a family owned leading provider of water damage restoration services in the Tampa
Bay area. The ideal candidate will be responsible for responding to emergency and
non-emergency water damage situations, including water extraction, drying, dehumidification,
and ensuring proper cleaning and sanitation of affected areas. You will work directly with
customers to restore their properties to pre-damage conditions and help minimize further
damage, ensuring complete customer satisfaction.
Key Responsibilities:
Respond to Emergency Water Damage Calls: Quickly and efficiently respond to water
damage emergencies (floods, leaks, storm damage, etc.), often outside of regular business
hours.
Water Extraction: Use commercial-grade equipment, such as pumps, vacuums, and extraction
units, to remove standing water from affected areas.
Drying and Dehumidification: Set up and operate air movers, dehumidifiers, and other
equipment to thoroughly dry and dehumidify affected areas.
Damage Assessment and Documentation: Perform detailed assessments of water damage
and document affected areas with photos and written reports. Work closely with insurance
adjusters to ensure accurate claims processing.
Mold Prevention and Cleanup: Identify potential mold growth areas, and assist with the
application of mold preventatives when necessary.
Cleaning and Sanitizing: Clean and sanitize affected areas to prevent secondary damage and
health risks.
Customer Communication: Maintain clear communication with customers, explaining the
restoration process and providing status updates. Ensure a high level of customer satisfaction.
Equipment Maintenance: Regularly inspect, clean, and maintain restoration equipment to
ensure its proper functioning.
Safety Compliance: Follow all safety procedures, wear appropriate personal protective
equipment (PPE), and ensure that all work complies with industry standards and regulations
(e.g., IICRC standards, OSHA).
Collaboration and Teamwork: Work as part of a restoration team, collaborating with
supervisors, project managers, and other technicians to ensure projects are completed
efficiently and on time.
Post-Job Clean-Up: Ensure that all work areas are thoroughly cleaned up and free of debris
before completing the job and leaving the property.
Qualifications:
● Experience: Prior experience in water restoration is preferred. Willing to train the right
person.
● Certifications:
○ IICRC Certification in Water Damage Restoration (WRT)
○ Additional certifications in mold remediation or fire damage restoration are a plus.
● Physical Requirements: Must be able to lift heavy equipment (up to 50 pounds), climb
ladders, and work in challenging environments (e.g., confined spaces, wet or flooded
areas).
● Technical Skills:
○ Proficiency in using water extraction and drying equipment.
○ Ability to operate basic hand tools and equipment safely.
● Customer Service Skills: Excellent communication skills and a professional demeanor
when dealing with customers, insurance adjusters, and other team members.
● Attention to Detail: Ability to thoroughly assess damage, follow protocols, and ensure
no details are overlooked.
● Problem-Solving Skills: Strong ability to think critically and find solutions in
high-pressure situations.
● Availability: Must be available for emergency on-call shifts, including evenings,
weekends, and holidays when necessary.
Benefits & Compensation:
● Competitive Pay $20 - $30 per hour, based on experience and qualifications.
● Health Benefits (medical, dental, vision).
● Paid Time Off (PTO) and paid holidays.
● Retirement Plan options (SimpleIRA).
● On-the-Job Training and opportunities for career growth and certifications (IICRC,
etc.).
● Company vehicle for fieldwork (if applicable).
● Uniforms and Equipment provided.
About Rhino Restoration:
Rhino Restoration is a trusted leader in water restoration services, specializing in responding to
emergency situations caused by floods, storms, and other water-related disasters. We take
pride in delivering fast, reliable, and professional services to our clients. Our team members are
key to our success, and we are committed to providing ongoing training, support, and
opportunities for growth within our company. www.rhino-restore.com
