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The Manager and Assistant Manager will be someone who is passionate about food and customer service. They are a problem over with strong work ethic and leadership skills. The managers understand that customer satisfaction always takes priority, but efficient restaurant operations make it possible. Thy are an experienced leader.
Responsibilities:
- Familiar with completing financial documentation, profit and loss statements, and inventory
- Identify and delegate responsibilities to staff to ensure objectives are met and excellent service is consistently achieved
- Effectively manage the restaurant
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant
- Consistently review restaurant operations and staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to staff and assess performance on and ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Manage the restaurant to me meet or exceed standards in food quality, safety, and cleanliness
- Consistently monitor product and labor costs to remain within goals
- Solicit guest feedback to understand the needs and wants of customers
- Train and coach staff on guest services principles and practices
- Follow the Kork policies and procedures, including those for cash handing and safety / security
- Monitor and maintain POS and OpenTable system
- Assist in new menu implementation
- Develop and implement creative solutions t areas of improvement
- Assist in any areas of the restaurant when staffing constraints require
- Identify employee weaknesses and retrain as necessary
Minimum Qualifications:
- Previous experience – 5 years prior restaurant and management experience
- Must have reliable transportation
- Able to use touch-sensitive POS System
- Able to complete training in all areas of the restaurant
- Must be able to take direction and delegate responsibilities
- Able to work in a fast-paced environment
- Able to work nights, weekends, and holidays
