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Description
POSITION PURPOSE:
Serve guests in a quick, efficient, friendly and professional manner that meets or exceeds guest’s expectations.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
Listen and respond to inquiries using a positive, clear speaking voice.
Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference.
Able to safely transport hot and liquid items to and from the bar and kitchen areas.
Maintain a clean Beach Bar area.
Anticipate and service the guest’s needs before requests are made.
Follow proper time and attendance and uniform procedures.
Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Manager of the problem and how it was resolved.
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