National Health Insurance is seeking qualified candidates for a Quality Assurance position to monitor Agents by listening to calls.
QA representative will participate in customer and client listening programs to identify customer needs and expectations. Monitor the effectiveness and quality of incoming calls and report to management.
Determine weaknesses in performance by our agents and establish solutions to improve. Ensure compliance with company's quality systems.
Call today. Start tomorrow.
(954) 516 - 0900
