Cousins Air is a leading HVAC service provider in South Florida, renowned for our commitment to excellence and customer satisfaction. We are seeking a dedicated HVAC Service Department Dispatcher to join our team. This role is crucial in ensuring the smooth operation of our service department by coordinating schedules and dispatching technicians efficiently. At Cousins Air, we pride ourselves on fostering a supportive and growth-oriented environment, where team members are appreciated and encouraged to excel. Join us and be part of a company that values integrity, teamwork, and professional development.ResponsibilitiesCoordinate and set up schedules for same-day and next-day service calls.Collaborate with the manager to ensure the right technician is dispatched to the appropriate job.Maintain a positive and energetic atmosphere, setting the tone for the department daily.Motivate and inspire technicians to achieve their performance goals.Train, develop, and hold team members accountable to high performance standards.QualificationsPrior experience as a dispatcher is required; management experience is preferred.Ability to inspire personal and professional growth in team members.Strong commitment to providing unparalleled customer satisfaction.Proven ability to drive team performance to meet business objectives.Detail-oriented and highly organized with excellent multitasking skills.Proficient in Microsoft Office applications (Excel, Word, PowerPoint).BenefitsPaid Holidays, Vacation, and Sick TimeMedical Insurance - 50% company-paid401k Plan with company matchAccess to new technology, including iPhone, iPad, and integrated softwareState-of-the-art tools, parts, and suppliesYearly bonus based on profitabilityCatered monthly breakfastsA supportive and family-like work environment with company events Apply now in 2 minutes! Powered by
