Job Summary
We are seeking a dedicated Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collections, and maintaining positive relationships with clients. This role requires strong negotiation skills and a thorough understanding of revenue cycle management to effectively resolve outstanding debts.
Duties
Manage and oversee accounts receivable to ensure timely collection of payments.
Communicate with clients regarding outstanding balances and negotiate payment arrangements.
Perform account reconciliation to ensure accuracy of records and resolve discrepancies.
Utilize accounting software to track payments, update account information, and generate reports.
Collaborate with the medical billing department to address issues related to billing codes and payment processing.
Maintain detailed records of all communications and transactions related to collections.
Work closely with the revenue cycle management team to optimize collection processes and improve cash flow.
Skills
Proficient in accounts payable and accounts receivable processes.
Strong negotiation skills with the ability to handle difficult conversations professionally.
Knowledge of revenue cycle management principles and practices.
Experience in account reconciliation and medical billing procedures.
Familiarity with accounting software for tracking debits, credits, and coding transactions.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to work independently as well as part of a team in a fast-paced environment.
If you are detail-oriented, possess strong analytical skills, and have a passion for helping clients manage their financial obligations, we encourage you to apply for this exciting opportunity as a Collection Agent.
