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Assist members by scheduling Non-Emergency Medical Transportation (NEMT) to and from the member’s medical and dental appointments.
This is a bilingual opportunity for English/Spanish speakers. Agents will need to speak Spanish fluently and pass an assessment in Spanish.
Answer Inbound calls to assist members by scheduling Non-Emergency Medical Transportation (NEMT).
Resolve member NEMT issues such as ride reschedules, locating and scheduling alternative transportation providers, checking member benefit eligibility and more.
Move from one call type to another using the Function Keys in the client’s proprietary scheduling and contract management system.
Training is from: 02/19/2024 – 03/05/2024 (Two Weeks). Monday – Friday 9:00 a.m. – 1:00 p.m. ET.
Start Earning Revenue on: 03/06/2024.
