Company: NextGen Feedback, Inc.
Employment Type: Part-time (Potential for Recurring Assignments) | Contract | Flexible Schedule
About Us
NextGen Feedback, Inc. partners with leading brands to improve how customers experience their products and services. Through structured evaluations—in-person visits, phone calls, and online/video interactions. We gather insights that help companies raise their customer service standards.
Role Overview
We are hiring Mystery Metrics Experts. Your evaluations will directly influence service quality, employee training, and customer satisfaction across nationwide brands.
Visit local retail locations and assess service interactions.
Call businesses to evaluate staff friendliness and product knowledge.
Test online or video-based customer support channels.
This role suits detail-oriented individuals who enjoy flexible, independent work and providing actionable feedback.
What We Offer
Weekly Pay — Assignments paid individually and disclosed upfront.
Flexible Hours — Choose projects that fit your schedule.
Training Provided — Onboarding materials and sample reports included.
Career Growth — Opportunities for repeat and longer-term work.
Work-Life Balance — Most tasks take 30–90 minutes.
How to Apply (Quick Link)
Apply now through our secure application portal:
https://apply.nextgenfeedback.com/
Also Include in Your Reply
Your most recent resume (PDF or Word)
A brief cover note (2–4 sentences) highlighting customer service or tech-related experience
Please use the subject line: “NextGen Feedback — Mystery Metrics ”
Requirements
Reside in the U.S. and be legally authorized to work.
Clear written and verbal communication skills.
Comfortable with basic tech tasks (logging in, note-taking, uploading screenshots/photos).
Reliable internet and a smartphone and/or computer for submitting reports.
Dependable, detail-oriented, and able to follow written instructions.
Apply today!
