Test Administrator/Computer Support Specialist

Test Administrator/Computer Support Specialist

02 Mar 2021
Georgia, Atlanta, 30304 Atlanta USA

Test Administrator/Computer Support Specialist

VDart – We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicles Fastest Growing Companies; NMSDCs National Supplier of the Year; Ernst & Youngs Regional Entrepreneur of the Year and more.


Test Administrator/Computer Support Specialist
Atlanta, GA
Full Time

Responsibilities:

  • Check in testing candidates, verify identification, and explain the exam process
  • Proctor / invigilate candidates while testing and compile testing reports
  • Complete light housekeeping duties such as sanitizing keyboards after each candidate has finished their examination
  • Pay attention to customers' descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Qualifications:
  • High school diploma or equivalent is required
  • Minimum 1-year experience of computer and network support is required
  • Minimum of 1-year customer service experience is preferred
  • Must possess IT certifications (A+, Security+, Network+) or obtain them within 6 months
  • Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
  • Must be able to sit for long periods of time and escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
  • Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.


Key Skills: Test Administrator, Computer Support Specialist, Customer service, Microsoft Office, Word, Excel, Outlook, Testing



Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships.


We are Equal Employment Opportunity Employer.


VDart Inc
Alpharetta, GA
Follow us on Twitter for the hottest positions: @VDartJobs
Follow us on Twitter: @vdartinc

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