What you'll bringYou are a delivery leader who manages complex enterprise programs and engages credibly with executive stakeholders. You operate at the program level, partnering with a Project Manager who owns the execution detail.Experience leading large, complex customer-facing programs in an enterprise environmentAbility to engage fluently with customer and partner executive stakeholdersProven track record overseeing multiple internal delivery teams toward shared outcomesStrong delivery governance, risk management, and scope control skillsA background in utilities or a regulated, infrastructure-focused sector is an advantageDegree not required for this role.We also look for people who think strategically, understand the business, and can bring others along with them — combining influencing skills and emotional intelligence with the ability to work through complex problems confidently.In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.What you'll buildAs a Delivery Executive, you will take accountability for executive-level customer engagement and the overall health of complex SAP programs in the utilities sector.Lead strategic oversight of large, multi-workstream customer programs from initiation through closeServe as SAP's primary point of contact for customer and partner leadership throughout the engagement lifecyclePartner with a dedicated Project Manager to align execution with program strategy and customer expectationsOversee multiple internal delivery groups, driving alignment, accountability, and consistent outcomesManage program-level risks, escalations, and governance requirementsRepresent SAP's delivery capability in executive-level customer conversations and business reviewsWhere you belongYou will join the Services NA Utilities team — a group of Delivery Executives driving successful outcomes for SAP's utility customers across North America. This is a growth role, created as the team restructured to give Delivery Executives space to focus on executive engagement and program leadership. You will work alongside a dedicated Project Manager and collaborate with internal delivery groups and partner organisations. #LI-LE