Seeking a General Manager who will create a memorable dining experience for all guests and a positive workplace for all team members!
The General Manager is responsible for facilitating daily operations of the restaurant. You will work closely with the culinary and front of house teams to create seamless dining experiences.
Essential Functions Include:
Upholds the highest standards of hospitality and service constantly
Maintains a positive attitude to all guest inquiries, ensuring a timely resolution
Responds to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build on guest satisfaction
Participates in neighborhood organizations to promote community awareness
Staff Management:
Maintains effective communication between all company wide departments
Demonstrates positive leadership characteristics
Hires quality front of house employees who value guest service and are committed to high standards of performance
Develops and empowers staff, mentoring them and helping them to identify growth potential within the organization
Provides training opportunities that educate and empower the team
Conducts regular team meetings and administers counseling when necessary
Supports culinary team in meeting or exceeding budget sales and profit goals
Manages team in accordance with all company policies, procedures, and standards and local, state, and federal law as applicable
Facility Maintenance:
Ensures a safe and secure working, and dining environment for all team members and guests
Take immediate action to resolve problems that are encountered on property, ensuring that Department Heads are actively involved and assisting as necessary
Physically tour and visually inspect property daily to monitor property condition, cleanliness, and quality of product and service throughout the property
Admin/Financials:
Manages payroll and maintain labor efficiency ratios to ensure guest service and cost effectiveness
Manages operations efficiently and effectively within the restaurant’s fiscal and operational guidelines
Comply with local, state, and federal health department standards and comply with occupancy limits
Meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing including anticipating revenue/cost problems and managing the timing of discretionary expenditures
Qualifications:
Previous experience managing a team of 50+ employees; high volume experience strongly preferred
High proficiency with MS Office Suite, particularly Excel
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Capable of setting priorities, planning, organizing, delegating, and controlling processes
Flexibility and openness to change course according to the needs of the business
Excellent communications and interpersonal skills
Strong management, organizational, and data analysis skills
We are an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or
aspects of the job described, and may be amended at any time at the sole discretion of the
Employer.
