We are looking for energetic, punctual and outgoing servers and bartenders to join our front of the house Wing Factory Team! Football season is our busiest time of the year so expect to work some evenings and weekends.
Server Job Responsibilities:
Serves patrons with food and beverages in a positive and friendly manner.
Provides information to help food and beverage selections.
Presents ordered choices in a prompt and efficient manner.
Maintains dining ambiance with an enthusiastic attitude.
Prepares room for dining by setting up tables, condiments, napkins, service plates, and utensils.
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
Responds to additional patron requirements by inquiring of needs and observing dining process.
Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments, and returning change or credit card and signature slip to patrons.
Server Qualifications / Skills:
General Math Skills
Verbal Communication
Customer Service
Resolving Conflict
Teamwork
Energy Level
Thoroughness
Professionalism
Education, Experience, and Licensing Requirements:
High school diploma
previous experience appreciated but not required
