Are you passionate about creating memorable experiences for guests? We are seeking dynamic and customer-oriented individuals to join our team as Cocktail Servers.
Responsibilities:
Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs
Maintain and ensure the overall cleanliness and safety of work area/assigned station and the establishment
Perform opening and closing procedures
Ensure that all procedures concerning bar tabs and the transfer of tables are met
Perform accurate cash/credit handling and POS procedures in accordance with Company policies and procedures
Up sell food and beverage menu items
Must have extensive knowledge of a variety of alcoholic beverages, must retain and maintain complete knowledge of all food and beverage menu items
Monitor guest’s drinks and anticipates guest’s needs
Provide food service as appropriate
Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience
Proper handling of VIP’s, recognize repeat guests and protect their privacy and confidentiality
Ensure sanitation fundamentals and Health Department requirements are in compliance
Requirements:
Minimum of two years of experience as a cocktail server
Excellent interpersonal and communication skills, with a passion for delivering outstanding hospitality.
Strong knowledge of cocktails, spirits, and wine, with a willingness to continually learn and expand expertise.
Ability to multitask and work efficiently in a fast-paced environment.
Attention to detail and a commitment to maintaining high standards of service.
Flexible schedule, including evenings, weekends, and holidays.
