Job Summary:
The Client Service Coordinator plays a crucial role in ensuring the smooth operation of the front office and providing exceptional customer support. This position involves performing daily administrative tasks, Managing client appointments and accounts. Maintaining a welcoming environment for clients and visitors. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to multitask effectively.
Responsibilities:
Perform front office activities and coordinate daily operations to ensure efficiency.
Manage scheduling for client appointments.
Oversee and ensure the office is maintained to the highest standards
Oversee inventory and maintain proper levels of supplies and products needed in office
Manage client service charges, accounts and record requests
Provide clerical support, including filing, data entry, and document preparation.
Handle customer inquiries and provide outstanding customer support via phone systems, email and in-person interactions.
Maintain accurate records of patient or client information as necessary.
Drop off packages at post office or UPS store as needed.
Ensure the front desk area and common client areas are organized, clean, and welcoming at all times.
Assist with training new staff members on office procedures and systems.
Collaborate with back-office staff to ensure seamless communication and operations.
Skills:
Strong clerical skills with attention to detail for accurate record keeping.
Excellent typing and computer skills
Work collectively as a team members
Excellent customer support abilities to foster positive relationships with clients.
Proficient in office management practices to maintain an efficient work environment.
Effective calendar management skills to prioritize appointments and meetings.
Strong time management skills to handle multiple tasks effectively.
Experience as a medical receptionist or in a similar front desk role is required.
Familiarity with phone systems and computerized office equipment.
Ability to work collaboratively within a team while also being self-motivated.
This Client Service Coordinator position offers an opportunity for individuals who are organized, proactive, has the ability to multitask and ensure high-quality service in an office setting. Must maintain a professional appearance and have a passion for caring for others.
Job Type: Full-time 32 hrs. per week
Expected hours: 32 per week In person with some work from home hrs.
Benefits:
Employee discounts
Paid time off
Retirement plan
Clinic Services at no cost
Schedule:
Monday 8:40 am to 6:30pm in office
Tuesday 8:40 am to 2:00pm in office
Wednesday 8:40 am to 6:30pm in office
Thursday 8:40 am to 2:00pm in office
Friday Work from home
Requirements:
Education:
Minimum Associate (Preferred)
Dependable car- Must occasionally drop off packages at post office or UPS.
Work Location: Roswell, GA 30076 (Required) In person at office and some work from home hours
